Shipping policy

Shipping Policy – Thabero LLC

Thank you for shopping with Thabero LLC. This Shipping Policy outlines how we process and deliver orders placed through our website.

Order Processing Time

All orders are processed within 2–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed slightly. We will notify customers via email if there are significant delays in processing your order.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times may vary depending on the shipping method selected and the destination. Typical delivery timeframes include:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days

Please note that delivery delays may occasionally occur due to factors beyond our control, such as carrier delays, customs processing, or weather conditions.

Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Locations

Thabero LLC currently ships to the United States and select international locations. If shipping is available to your country, the option will appear at checkout.

Customs, Duties, and Taxes

Thabero LLC is not responsible for any customs duties, taxes, or import fees applied to international orders. All fees imposed during or after shipping are the responsibility of the customer.

Lost or Damaged Packages

Thabero LLC is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim. We recommend keeping all packaging materials and damaged goods before filing a claim.

If your package is marked as delivered but you have not received it, please contact the carrier first. If you still need assistance, you may contact our support team.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. Thabero LLC is not responsible for orders shipped to an incorrect address provided by the customer.

If you have any questions about your shipment, please contact us:

Thabero LLC

Email: support@thabero.com

Phone: 7144178070

Business Address: 13342 PARTRIDGE ST, GARDEN GROVE, CA 92843